case study

Travel and Event Industry Itinerary App Launch


Travel Technology


AWS Managed Services

The Problem

An award-winning design agency based in the UK was preparing to launch a new Laravel-powered application offering travel and event itineraries. Interest in the new application was buzzing, but with no way to predict traffic patterns and volumes, the agency wanted to ensure their new hosting setup would scale to meet demand. The focus was on user experience, with quality, performance, and reliability as priorities over cost.

Travel Industry Image

The agency’s experience was with traditional hosting providers—shared or virtual private server (VPS) type setups providing “black box” hosting with little or no direct server access and control. The agency did not want to be locked into a proprietary solution for the new app and favoured using a custom solution on Amazon Web Services (AWS).

They are world-class designers, not world-class AWS & server wranglers. They knew they needed someone else to deliver the custom solution—albeit a custom solution they could own and control.

AWS referred the opportunity to the Logicata team due to Logicata’s deep experience building PHP-powered applications and managing AWS infrastructure.

The Work Logicata Did

To address these needs, Logicata designed a scalable hosting infrastructure on AWS. The process involved several key steps:

Design and Build

Logicata crafted a rock-solid, scalable hosting infrastructure tailored to the specific needs of PHP / Laravel and the requirements of the app), including:

  • Separate web and database tiers to facilitate future horizontal and vertical scaling options when/if required whilst keeping initial costs to a minimum;
  • An automated build process to allow the app developers to easily deploy application updates without changing the way they work.
  • Alignment to AWS using best practices around security and maintaining isolated Staging and Production Workloads.
  • AWS security features to lock down the entire stack and reduce attack vectors.
  • A framework that allows Logicata to monitor and review security, performance, and capacity continuously.


After completing the build and working closely with the agency’s team to ensure everything worked as expected, Logicata migrated all application data to the new AWS environment and managed the go-live process.

Delivering the Black Box without it being a Black Box

Delivering all of the benefits of a ‘black box’ solution with none of the downsides, Logicata takes care of:

  • 24/7 incident response.
  • Round-the-clock capacity monitoring with proactive fixes.
  • Comprehensive reporting.
  • Security patching of instances.

The agency pays the AWS bills directly—no migration is required to move to another managed service provider. If the agency chooses to part company with Logicata in the future, Logicata’s access can simply be removed!

Experienced Advisors and Partners

Logicata acts as a technical partner, so the agency can call on Logicata’s deep PHP, application development, and AWS expertise as needed.

The Outcome

The result was the successful launch of the new app, which has performed exceptionally well. Thanks to the reliable infrastructure provided by Logicata, the app boasts 100% uptime. The design agency is now a very satisfied customer of Logicata.

Client Testimonial

“I’ve had the pleasure of working with Logicata for AWS management services, and I can confidently say they have exceeded expectations in every aspect. As a company heavily reliant on AWS for our infrastructure, partnering with Logicata has been a game-changer. The expertise demonstrated by Logicata’s team is truly commendable. From the initial consultation to the ongoing management of our AWS structure, their professionals exhibited in-depth knowledge and a keen understanding of our specific needs. They took the time to assess our existing setup, provided insightful recommendations, and implemented solutions tailored to optimise performance and cost-efficiency.” 

“One standout quality of Logicata is their commitment to transparency and clear communication. Throughout the process, they kept us informed about changes, updates, and improvements made to our AWS architecture. Their regular reports were comprehensive yet easy to understand, providing valuable insights into our system’s health and performance. What sets Logicata apart is their proactive approach to problem-solving. The team consistently monitors our AWS environment, identifying potential issues before they escalate. This proactive stance has minimised downtime and ensured the seamless operation of our applications, earning our trust and confidence.” 

“Logicata’s commitment to security is evident in every aspect of their service. They employ robust measures to safeguard our data, and their team stays abreast of the latest security trends, implementing best practices to fortify our AWS infrastructure against potential threats. Overall, Logicata has proven to be a reliable and innovative partner for managing our AWS structure. Their professionalism, technical proficiency, and dedication to customer satisfaction make them stand out in the competitive landscape of cloud management services. I wholeheartedly recommend Logicata to any business seeking top-tier AWS management solutions.”

About Logicata

At Logicata, we’re in the business of building better businesses.

Logicata makes AWS simple and scalable. So you can focus on what matters: growing your business with confidence.

Promises are kept by people, not technology. Here at Logicata, we promise to help you run your business better. We do this by deploying solutions which:

  1. Improve your customers’ experiences…
  2. Simplify life for you and your team.

So your business runs smoothly. So you can scale. At the speed you want to.

Ready to conquer the cloud (and reclaim your sanity)? Book your free 30-minute call with us. Then, you can break free from infrastructure roadblocks and focus on what truly matters – growing your business without the stress.

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