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Application Performance Management

A 24/7/365 service to ensure the availability and performance of your web applications, while reducing support complexity.

BOOK YOUR FREE DISCOVERY CALL

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Get Full Stack Observability for Your Mission Critical Applications

Gone are the days of throwing infrastructure at performance problems—this is wasteful and expensive. Let us help you understand what your end-user experience is. We can find and fix bottlenecks in your infrastructure and code.

Our APM Solutions Include:

Application Monitoring

24/7 Monitoring of the performance and availability of your critical applications

Release Management

Automated deployment and testing of new software releases

Database Management

Monitoring and management of commonly used public cloud databases

Our team is keeping a watchful eye on the performance of your applications 24/7/365, allowing you to focus on what you do best—running your business.

  • Application Performance Monitoring
    Detect, diagnose and resolve issues faster with synthetic monitoring, distributed tracing, centralized logging and high-granularity metrics.
  • Track Every Request
    Understand the experience of your customers using your applications—quickly find traces that match a particular user, customer, error code, endpoint or service.

Maximize the uptime of your business critical applications.

  • New Software Release Deployment
    Logicata will work with your teams to ensure smooth, automated deployments of your latest application code or new third party application versions.
  • New Software Release Testing
    Once deployed, Logicata will ensure that the new version is performing as expected, and work with your teams to remediate or roll back as appropriate.
  • Application Patch Management
    Logicata will liaise with third party application vendors to apply security patches.

We take care of database performance, patching and upgrades, so your team can focus on developing new features and functionality in your business applications.

  • Microsoft SQL Server
  • MySQL/Maria DB
  • Mongo DB
  • PostgreSQL
  • Amazon Aurora
  • Amazon Dynamo DB
  • Amazon RDS
  • Couchbase
  • Cassandra
  • Elasticsearch

Incident and Change Management

Management of incidents and changes in accordance with ITIL principles

Continuous Improvement

SRE lead environment review, and improvement recommendation and implementation

We take routine APM off your plate, so your IT Team can focus on delivering business value.

  • 24/7 Incident Management and Resolution
    The Logicata support team is available 24/7 to deal with P1 and P2 incidents raised by you or via the Logicata monitoring platform.
  • Change Management
    Logicata Support is available to implement changes to your AWS and Azure environments in accordance with your change management process.
  • Vendor Issue Escalation
    Where Logicata identifies issues with third party vendor software, our support team will work directly with the vendor to resolve the issue.

No matter what environment you develop in, we’ve got you covered.

  • Java
  • Python
  • Ruby
  • Go
  • Node.Js
  • .Net
  • PHP
  • C++

Application Monitoring

24/7 Monitoring of the performance and availability of your critical applications.

Our team is keeping a watchful eye on the performance of your applications 24/7/365, allowing you to focus on what you do best—running your business.

  • Application Monitoring
    Detect, diagnose and resolve issues faster with synthetic monitoring, distributed tracing, centralized logging and high-granularity metrics.
  • Track Every Request
    Understand the experience of your customers using your applications—quickly find traces that match a particular user, customer, error code, endpoint or service.

Release Management

Automated deployment and testing of new software releases

Maximize the uptime of your business-critical applications.

  • New Software Release Deployment
    Logicata will work with your teams to ensure smooth, automated deployments of your latest application code or new third party application versions.
  • New Software Release Testing
    Once deployed, Logicata will ensure that the new version is performing as expected, and work with your teams to remediate or roll back as appropriate.
  • Application Patch Management
    Logicata will liaise with third party application vendors to apply application security patches.

Database Management

Monitoring and management of commonly used public cloud databases

We take care of database performance, patching and upgrades, so your team can focus on developing new features and functionality in your business applications.

  • Microsoft SQL Server
  • MySQL/Maria DB
  • Mongo DB
  • PostgreSQL
  • Oracle DB
  • AWS Aurora
  • AWS Dynamo DB
  • Azure Cosmos DB
  • Couchbase
  • Cassandra
  • Elasticsearch

Incident and Change Management

Management of incidents & changes in accordance with ITIL principles.

We take routine application performance management off your plate so your IT Team can focus on delivering business value.

  • 24/7 Incident Management and Resolution
    The Logicata support team is available 24/7 to deal with P1 and P2 incidents raised by you or via the Logicata monitoring platform.
  • Change Management
    Logicata Support is available to implement changes to your AWS and Azure environments in accordance with the your change management process.
  • Vendor Issue Escalation
    Where Logicata identifies issues with third party vendor software, our support team will work directly with the vendor to resolve the issue.

Continuous Improvement

SRE lead environment review and improvement recommendation and implementation

No matter what environment you develop in, we’ve got you covered.

  • Java
  • Python
  • Ruby
  • Go
  • Node.Js
  • .Net
  • PHP
  • C++

Satisfied Clients

Testimonials

The product of dedicated team with eyes on your infrastructure; a team with deep, long and diverse experience in software development.

READ MORE TESTIMONIALS

john doe white on black

Mohsin Bhally

Director, DeenTek Solutions
"Logicata gets full marks for their technical insights and designing a solution that fits your needs. They’ll go back and forth with you instead of trying to fit you into something one-size-fits-all."
paul collins

Paul Collins

Head of Product Delivery, Orchestr8
“When I started to explain our vision, Logicata got it quickly. They helped us to firm up our strategy in terms of what it meant to move to the cloud. They were able to articulate what that looked like.”

READ MORE TESTIMONIALS

john doe white on black

Mohsin Bhally

Director,
DeenTek Solutions

"Logicata gets full marks for their technical insights and designing a solution that fits your needs. They’ll go back and forth with you instead of trying to fit you into something one-size-fits-all."

paul collins

Paul Collins

Head of Product Delivery,
Orchestr8

“When I started to explain our vision, Logicata got it quickly. They helped us to firm up our strategy in terms of what it meant to move to the cloud. They were able to articulate what that looked like.”

LOGICATA'S APPLICATION MANAGEMENT AS A SERVICE

Is It for You?

For ISVs who care about their end customer experience:

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SaaS Startups

If you're building an app and you want to ensure that your users get the best possible experience, then a fresh set of eyes on your code base will be invaluable.

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Owner Managed ISVs

If you've just migrated from traditional on-premises hosting to the cloud, how do you maintain control over your app performance? Let Logicata help you maintain your user experience during this transition.

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Scale Up Businesses

If your business is growing, then it's likely your development team and code base is growing with it. How do you keep track of how all of that new code is performing? Logicata can hold your developers to account, ensuring you can laser focus on improving the end-user experience.

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WHY CHOOSE

Logicata

The short answer is that we find and solve problems; we don't just fix symptoms. And because we work in multiple customer environments, we're well-stocked with fresh ideas.

As a result, you can scale with confidence, knowing you have a separate, dedicated team with eyes on your infrastructure; a team with deep, long and diverse experience in software development.

For the long answer...

CONTINUE READING

YOU MIGHT BE INTERESTED IN THESE...

Frequently Asked Questions

What Is Application Performance Management (APM)?

APM is a set of practices and tools used to monitor and manage the performance, availability and reliability of software applications. Using specialized software tools, we’re able to monitor an application's behaviour in real-time.

This includes capturing metrics and providing alerts when thresholds are exceeded. Additionally, APM also focuses on optimization and tuning to improve application performance.

Why Do I Need an APM Service?

If you deliver an application to end users, I'm sure that you will have had complaints about application performance.

  • Do you know where to start to debug application performance?
  • Do you have tooling in place to measure end-to-end performance, to quickly identify the code that needs to be improved?
  • Do you have someone responsible for interpreting the output of the tooling and feeding this back to your Dev team?

If the answer is no to any or all of the above, then Logicata can help.

Can’t I Just Buy a Tool for This Instead?

In short, yes you can. However, as with every tool, it's only as useful as the operator. Often, the business invests in the tool, but there is no dedicated resource to operate the tool and interpret the output and feed it back to the development team. In that scenario, there is little to no ROI on the cost of the tool.

Let’s Start with a

Conversation

Your lasting relationship with your AWS managed service provider starts with talk. We could show you technical skills, we could show you qualifications, we could even show you our compliance certification.
But, when you talk to us, you’ll hear how much we care, why we care—the reasons why we’re certified and why we work in AWS. You’ll know where we’ve come from and what we’re like to work with.

Contact us to find out what that could mean for your business.

BOOK YOUR FREE DISCOVERY CALL

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