Application Performance. Managed.
Our Application Performance management Service Includes:
Incident & Change Management
Management of incidents & changes in accordance with ITIL principles.
Continuous Improvement
SRE lead environment review and Improvement recommendation & implementation
Application Performance MonItoring
Our team are keeping a watchful eye on the performance of your applications – 24x7x365, allowing you to focus on what you do best – running your business.
Application Monitoring
Detect, diagnose, and resolve issues faster with synthetic monitoring, distributed tracing, centralized logging, and high-granularity metrics.
Track Every Request
Understand the experience of your customers using your applications - quickly find traces that match a particular user, customer, error code, endpoint, or service.

Release Management
Maximize the uptime of your business critical applications.

New Software Release Deployment
Logicata will work with your teams to ensure smooth, automated deployments of your latest application code, or new 3rd party application versions.
New Software Release Testing
Once deployed, Logicata will ensure that the new version is performing as expected, and work with your teams to remediate or roll back as appropriate.
Application Patch Management
Logicata will liaise with 3rd party application vendors to apply application security patches.
Database Management
We take care of database performance, patching & upgrades so your team can focus on developing new features and functionality in your business applications.
Microsoft SQL Server
MySQL/Maria DB
Mongo DB
PostgreSQL
Oracle DB
AWS Aurora
AWS Dynamo DB
Azure Cosmos DB
Couchbase
Cassandra
Elasticsearch

Incident & Change Management
We take routine Application Performance management off your plate so your IT Team can focus on delivering business value.

24x7 Incident Management & Resolution
The Logicata support team is available 24x7 to deal with P1 & P2 incidents raised by you or via the Logicata monitoring platform.
Change Management
Logicata Support are available to implement changes to your AWS and Azure environments in accordance with the your change management process.
Vendor Issue Escalation
Where Logicata identifies issues with third party vendor software, our support team will work directly with the vendor to resolve the issue
Supported Application Frameworks
No matter what environment you develop in, we’ve got you covered.
Java
Python
Ruby
Go
Node.js
.Net
PHP
C++

Continuous Improvement
We work with your development and IT teams to ensure that your your applications are performing optimally, ensuring the smoothest experience for your your users and customers.

Improve Reliability, Efficiency & Security
Logicata service delivery managers will work with you, your teams and Logicata support to identify opportunities to improve the reliability of your infrastructure and applications.
Automation of Routine Tasks
Logicata apply DevOps principles to remove manual processes wherever possible to increase the efficiency of your application deployments.
Infrastructure Modernization
Logicata Service Delivery Managers will work with your team to identify modernization opportunities which will increase the efficiency of your application environment.