Karl Robinson
December 17, 2025
Karl is CEO and Co-Founder of Logicata – he’s an AWS Community Builder in the Cloud Operations category, and AWS Certified to Solutions Architect Professional level. Knowledgeable, informal, and approachable, Karl has founded, grown, and sold internet and cloud-hosting companies.
Modern applications rarely sit in a single AWS account. As your platform grows, you add components, new tools, more teams, and face increasing security or compliance demands. Over time, you’ll rely more on a set of complex workloads that the business needs to function. These workloads, however, are harder to manage and can be challenging to explain to leadership when things go wrong.
Internal teams do their best to hold things together. A small group of engineers understands how everything fits, manages alerts, and responds to issues. As the environment grows more complex, this model starts to break down. Diagnosing incidents becomes slower and change windows feel riskier. Over time, standards start to drift, and that’s when the system feels like it’s spinning out of control.
Defining a Complex AWS Workload
Complexity in AWS workloads is not just about their size. It’s also about how many interdependent services, accounts, and environments you have. A large but straightforward workload might be easy to manage, but as your product grows and you bring more services into the fold, complexity can skyrocket.
Typically, complexity arises when your application depends on multiple AWS services and accounts, often with separate environments for development, testing, and production. You’ll notice it when simple changes require checking multiple areas before you feel comfortable deploying them.
Key Signs Your AWS Workloads Are Outgrowing Internal Management
You know complexity has gotten out of hand when day-to-day tasks feel harder to manage. Common signs include:
- Incidents that take longer to diagnose.
- Alerts that come in too often, and some get ignored.
- Differences between staging and production environments that complicate troubleshooting.
- Engineers spending more time on operational tasks than on planned work.
If these signs are familiar, your team might be stretched too thin. AWS complexity is slowing down your ability to innovate, increasing pressure on your engineers and hindering growth.
Struggling to manage your AWS complexity? Book a call with one of our AWS experts to find out how our InfrAssure managed service can give you more control, streamline operations, and free up your teams to focus on driving innovation. Book a call now.
What AWS Managed Services Actually Do for Complex Workloads
When people talk about AWS managed services, they often think of generic monitoring or support. In practice, a good managed service such as our InfrAssure managed service forms a significant operational layer around your AWS workloads. InfrAssure takes on the critical tasks that often get pushed to the bottom of your team’s list, allowing them to focus on what truly matters.
For complex environments, this includes tasks like monitoring key services and infrastructure, managing incidents from triage to resolution, and keeping your team informed. It also ensures that backups, patching, and routine maintenance are done consistently, while maintaining access controls and logs for compliance purposes.
For more insights, you can also check out our AWS Cost Optimization services, which complement InfrAssure by ensuring your workloads are cost-effective.
Managing Multi-Account AWS Environments with Ease
As your organization grows, managing multiple AWS accounts becomes inevitable. Whether you’re separating workloads by environment, business unit, or to isolate sensitive data, the complexity increases. With multiple accounts, it becomes harder to maintain guardrails, networking, and alignment between accounts.
AWS managed services can help by designing or refining your landing zone, ensuring accounts follow a consistent structure. They also apply standard networking, logging, and security controls across accounts, and ensure non-production environments follow the same best practices as production environments.
Instead of treating each account as a separate system, you get a streamlined structure that’s easier to manage and audit, reducing the risk of surprises when deploying changes.
Enhancing Stability and Security with AWS Managed Services
As workloads scale, stability and security depend less on individual settings and more on how well all parts of the system fit together.
A managed service improves stability by constantly monitoring key metrics and enabling your team to act quickly when issues arise. It also plans and executes maintenance windows based on how your systems behave. Additionally, incidents are reviewed to identify recurring patterns and prevent future problems.
In terms of security, AWS managed services help you align access controls with your team’s roles and responsibilities, apply standard security measures across all your services and infrastructure, and keep detailed logs and records to ensure compliance and ease incident resolution.
Without this kind of structure, inconsistencies across accounts can lead to delayed responses and increased operational risks.
How Managed Services Free Up Your Application and Data Teams
Managing complex AWS workloads often requires input from multiple teams: product developers, application developers, and data teams. With AWS managed services in place, platform responsibilities are clearly divided.
Managed services allow engineers to spend more time working on features, rather than operational tasks. Platform changes can now be made according to a well-defined plan, rather than reacting to incidents. This separation of duties also allows leadership discussions to shift from technical detail to focusing on business outcomes and trade-offs, enabling better decision-making across teams.
When to Consider Shifting to Managed AWS Services
There’s no one-size-fits-all moment to move to a managed service, but here are some signs that it might be time:
- Key knowledge about your platform lives in people’s heads, rather than in shared documentation.
- Incident volume has increased as your customer base or feature set grows.
- Your team spends more time reacting to production issues than progressing planned work.
If these signs feel familiar, it’s worth exploring how an AWS managed services partner could take on some of the operational tasks that are slowing your team down.
Evaluating the Right AWS Managed Services Provider
Not all AWS managed services providers have the same level of experience or expertise. When assessing potential partners, it’s important to focus on how they perform in environments similar to yours.
Key areas to explore include:
- Their experience with multi-account and compliance-focused AWS estates.
- How they work with internal teams and external suppliers.
- Their approach to change management, documentation, and handover.
The Process of Transitioning to AWS Managed Services
Moving to a managed service isn’t about “lifting and shifting” technology but about agreeing on how work will run. The typical process involves three key stages:
- Assess and Stabilise: Discovery, health checks, and addressing immediate risks.
- Standardise and Document: Aligning environments with best practices, setting up monitoring and access controls.
- Operate and Improve: Day-to-day platform management, reviewing incidents, and planning improvements.
This process ensures that your teams stay in control, while the operational load is shared with your managed service partner.
How Logicata Supports Your Complex AWS Workloads
Logicata provides AWS managed services through our InfrAssure managed service for AWS. We manage monitoring, incident response, change management, cost control, and security baselines to provide stability for your complex workloads, so your teams can focus on innovation. If you’re running complex AWS workloads and recognise the challenges we’ve discussed, we can use an InfrAssure discovery session to simplify your AWS workloads and take back control! Book a call with our AWS expert today to discover how InfrAssure can help you reduce risk, increase operational efficiency, and ensure your business scales smoothly.




