Marc Gadsdon
January 14, 2026
Marc is COO of Logicata. He has a keen eye for business possibilities. He’s founded and built several businesses — and not just in IT — based on his ability to evaluate strategies and opportunities thoroughly.
Running a growing business on AWS can become difficult to manage. New projects launch and user numbers rise as more systems move into the cloud. At the same time, incidents increase and people start asking more questions about costs. In many teams, this shift happens gradually and only becomes obvious when the team has several difficult weeks in a row. A small in-house team can quickly find that running AWS is taking more time than expected.
Many organisations reach this stage and start to look at AWS managed services. Instead of building a full internal cloud operations function, they want a way to keep AWS stable and cost-effective while their staff focus on product and customers.
What Are AWS Managed Services and How Do They Work for Growing Businesses?
AWS managed services provide ongoing operational support for your AWS environment. Instead of only helping with a migration or a one-off project, a managed services provider looks after the day-to-day operation of your workloads on AWS. They usually focus on monitoring key systems and infrastructure, and they also handle routine maintenance tasks such as backups and patching.
You still own your AWS account and your applications. The service provider works within that account using agreed processes and controls. For a growing business, this means you keep strategic control, while the operational detail sits with a team that works with AWS every day.
Providers such as Logicata focus on managing AWS environments for organisations that want AWS handled to a high standard without building 24/7 coverage internally, for example through our InfrAssure AWS cloud managed services.
Why Do Growing Businesses Outgrow DIY AWS Management?
Many businesses start on AWS with a small team. One or two people set up the first workloads, and development teams handle most changes. At a certain scale this approach starts to show its limits. Often, one engineer becomes the main person who understands the AWS setup. As a result, operational maintenance is delayed because project work always feels more urgent.
At this point, the business is relying heavily on AWS but does not have the time and processes to operate it at the required level. Moving to a managed AWS operations model is one way to close that gap without building a large internal team.
How Can AWS Managed Services Reduce Operational Risk?
As reliance on AWS grows, operational risk increases. A single misconfigured security group, expired certificate or overlooked backup can cause disruption. Managing these risks properly requires consistent processes and active monitoring. Our AWS security services and application performance management are designed to support this across your AWS workloads.
With a managed AWS services partner, a dedicated team sets up and runs monitoring, alerting and incident response for your AWS workloads. They define thresholds, tune alerts and maintain runbooks so that common issues receive a consistent response.
In practice, this approach reduces the chance that an issue goes unnoticed or that two people respond in different ways. When something fails or degrades, the team handling your managed AWS services can investigate more quickly because they understand the environment and have access to logs, metrics and configuration history in one place.
Over time, managed operational support can lead to fewer incidents and clearer reporting on root causes and follow-up actions. For a growing business, that means less time dealing with service disruption and more time serving customers, as well as less pressure on individuals who previously felt solely responsible for keeping AWS running.
Do AWS Managed Services Make Development Teams More Productive?
Development teams often absorb operational work when a business first moves to AWS. They handle deployment pipelines, set up environments and respond to production incidents. That may work for a while, but it takes time away from product improvements.
When you use a managed AWS service, a specialist team handles much of the platform work. They maintain environments, pipelines, backups and monitoring so developers can focus on application code and user experience.
This clear division of responsibilities reduces context switching for developers. They can plan work around feature delivery rather than fitting it around urgent operational tasks. It also reduces the risk that a single developer becomes the only person who knows how deployments or rollbacks work.
The result is a development team that can release changes more frequently and with greater confidence, because the underlying platform is actively maintained by your managed AWS services provider.
Can AWS Managed Services Improve Cloud Cost Visibility and Control?
As AWS usage grows, cloud costs can become harder to explain. New instances, databases and services appear over time. Without clear ownership and structure, the monthly bill stops matching how the business thinks about applications and teams.
Managed services for AWS can help by introducing better cost management practices that are difficult to maintain alongside day-to-day project work. A managed services team can:
- Apply and maintain tagging standards so you can see which products, teams or environments drive spend
- Review idle or oversized resources and recommend changes
- Set up alerts for unusual cost patterns
- Provide regular summaries of spend by service, account or environment
- Run regular AWS cost optimisation reviews to identify waste and improve efficiency
This level of structure makes it easier for finance and leadership teams to understand AWS costs and to see how changes in usage affect the bill. Over time, growing businesses often find that working with a managed AWS provider improves both cost control and cost communication.
Are AWS Managed Services a Good Fit for Smaller In-House Teams?
Many growing businesses run with a small internal IT or engineering team. Those teams may be strong technically, but they only have so many hours in the week. Building full 24/7 AWS coverage, including on-call rotas and shift patterns, often does not make sense at this scale.
In these cases, managed services for AWS can be a practical way to address this need. The internal team keeps decision-making control and handles product and application changes. The managed services provider focuses on platform stability and security.
This model suits organisations that need reliable AWS operations but do not want to recruit and retain a larger cloud operations team. Logicata’s InfrAssure managed AWS services follow this model by providing ongoing AWS operations support alongside your internal team. It can also help when hiring experienced AWS staff is difficult in your market.
When Should You Start Talking to a Provider About AWS Managed Services?
There is no single point where every organisation must move to AWS managed services. However, some common triggers include:
- Incidents or performance issues are becoming more frequent
- People whose main role is not operations share AWS responsibilities
- The cloud bill is rising and nobody has enough time to analyse it
- The team delays new projects because they are busy handling existing workloads
- Leadership wants more assurance around security and backups
If several of these points apply, it may be time to talk with a provider about managed services for AWS. An initial conversation can help you understand what to keep in-house, what to hand over and how a transition could work.
What Can a Conversation With Logicata About AWS Managed Services Give You?
If you already run workloads on AWS and recognise some of the pressures described above, it can help to pause and review how you manage the platform. If you want to see how this works in practice, you can review our AWS case studies. By the end of the discussion, you will have a clearer view of where you stand, and which changes would have the most impact. If you want to explore this further, you can speak with one of our AWS Solutions Architects.



